Support

Write to info@bitalloc.com. We answer every message.

Please include your phone model, its system version, the Kadar version and what you expected to see. A screenshot or a photo that shows the problem helps most.

A control is greyed

Kadar shows only what your phone’s hardware reports. A greyed control tells you why in the viewfinder; a lens that lacks it is not a defect.

Manual mode asks for Kadar Pro

Manual mode and the RAW formats are part of Kadar Pro. A purchase made on another phone comes back with Restore purchases in Settings. For anything about a purchase, include your RevenueCat ID: Settings, Purchases, tap the ID to copy it.

Where are my photos?

In your photo library on iPhone, and in Pictures/Kadar on Android. RAW+ saves a RAW and a processed photo; Zero saves a deliberately flat photograph.

The picture looks different from the built-in camera

Kadar shows the exposure you set, not an automatic enhancement. Looks and Photo Lab are there when you want more.

Cancelling a subscription

In your App Store or Google Play subscription settings. Kadar Pro stays active until the end of the period you paid for.